Privacy Policy

« There is no tolerance for objectionable content or abusive users. »

1) Data controller - data recipient

The controller of your personal data is Rooom App, a French company (SAS) registered under SIREN 979 867 793 with registered office at 9 rue des Colonnes, 75002 Paris, France.

Email: contact@rooomapp.com

Certain authorized employees of Rooom App (customer support, trust & safety, product/engineering) may access personal data strictly on a need-to-know basis. We also use vetted processors (cloud hosting, analytics, communications, payments, mapping, and AI infrastructure) under written contracts that require confidentiality, security, and GDPR compliance. A list of core processors is available on request.

2) What this policy covers

This policy explains how we collect, use, share, and store personal data when you:

  • use the Punkt AI mobile app and website,

  • join the waitlist,

  • interact with our social features (friends/follow, shared maps & guides),

  • use our AI features (e.g., extracting place information from links, screenshots or text you provide),

  • make in-app purchases (subscriptions), and

  • contact our support team.

3) Data we collect

            3.1 Account & profile data

● Identifiers: phone number (for sign-up/login, waitlist & notifications), internal user ID.

  • Basic profile: first name, photo/avatar, username/handle, bio, links.

  • Optional profile fields: occupation/school/company, city, languages, etc.

  • Social graph: followers/following, friends, invite/referral data.

    3.2 Content you add

  • Places (“spots”) & guides: names, addresses/coordinates, categories/tags, notes,

    ratings, photos, timestamps, who added them.

  • Media: images, videos, screenshots you upload.

  • Interactions: likes, saves, shares, comments, report/abuse flags.

  • Visibility settings: public, followers, friends, private.

    3.3 AI inputs & outputs

  • Inputs you provide to use Punkt AI (e.g., links to TikTok/Instagram posts, captions,

    screenshots, text prompts).

  • Extracted data returned by our models (e.g., place name, address, coordinates, opening hours, entities).

    We process these to deliver the feature, improve accuracy, prevent abuse, and debug issues.

    3.4 Device & usage data

  • Technical logs: IP address, device & OS info, app version, language, crash logs,

    performance metrics.

  • Usage analytics: feature usage, session events, referral source, notification opens.

  • Approximate location: if enabled, to sort by distance, suggest nearby places; precise GPS only if you opt in.

    3.5 Payments

  • Subscription purchases are processed by Apple (App Store) or other platform providers. We receive transaction metadata (e.g., product, country, status) but not your full payment card details.

 

3.6 Communications

  • Support messages (email or in-app), push/SMS delivery status, and any content

you send us when you seek help or report content.

Sensitive data: We do not require sensitive data (e.g., health, political opinions). If you voluntarily publish such data in your profile or content, you consent to its processing for the chosen visibility.

4) Why we use your data (Legal bases)

4) Why we use your data (Legal bases)

Purpose

Provide the service AI extraction Social features Personalization

Safety & abuse prevention

Analytics & product improvement

Payments & billing Marketing comms

Legal & compliance

Examples

Account, login, core features (save spots, guides, map, search)

Extract places from links/screenshots you submit

Followers/friends, notifications, feed/Explore

Sort by distance, recommend content

Moderation, spam/fraud prevention, rate-limiting, blocking

Usage stats, A/B testing, crash analysis

Subscriptions, receipts, refunds

Product updates, waitlist notifications

Respond to lawful requests, enforce terms

Legal basis

Contract (Art. 6(1)(b))

Contract; Legitimate interests (quality & safety)

Contract

Legitimate interests; Consent where required (e.g., location)

Legitimate interests; Legal obligation

Legitimate interests

Contract; Legal obligation

Consent (where required); Legitimate interests

Legal obligation; Legitimate interests

You can withdraw consent at any time from device settings or in-app controls (this won’t affect prior lawful processing).

5) Community rules & safety

You must not use Punkt AI for illegal, harmful, or abusive activity (harassment, impersonation, hate or extremist content, sexual content involving minors, incitement to violence, IP infringement, spam/fraud, account sharing/circumvention). Users can block and

report. We investigate and may restrict or terminate accounts—on or off platform—where safety risks or serious policy breaches exist. Objectionable content is not tolerated.

6) Warning to Members about personal and/or sensitive data

When a new Member registers on the Application, Rooom App collects certain personal data such as the photograph imported via his smartphone, his userName and phone number. This data, which is compulsorily collected, is only visible to other Members of the App. The telephone number and date of birth are not visible to any other Member and remain totally confidential unless the Member decides to share this information with other Members and therefore assumes full and complete responsibility.

The other personal data that the Member provides are only optional, so that their transmission, which takes place under their sole responsibility, is worth express consent to the collection and processing of these data by Rooom App. This data, which may concern the Member’s identity, personal life, economic and financial situation, appearance (height, weight, figure, eyes, hair), whether he/she consumes alcohol, whether he/she smokes, his/her living arrangements, whether he/she has children or not, the languages he/she speaks, his/her ideas for a first date, are only visible to other Members of the App.

Some data are legally qualified as « sensitive » under Article 8 of Law No. 78-17 of January 6, 1978.

When registering on the Application, the Member may choose to communicate certain sensitive data concerning him/her on the occasion of his/her description such as, for example, his/her ethnic origin, sexual orientation or political opinions.

Rooom App does not encourage the Member to communicate sensitive data to other Members or to Rooom App via the Application. If, however, the Member wishes to communicate such data on its profile, such communication shall constitute the Member’s express consent to the collection and processing of such data by Rooom App.

7) Mention of the Member's rights

In accordance with the French law n° 78-17 of January 6, 1978, called Loi Informatique et Libertés, each Member has the right to access, rectify, oppose and delete his/her personal data. Concerned about the concerns of its Members, Rooom App undertakes to respect the protection of personal data and to process these requests as soon as possible. The Member may exercise its rights, subject to proof of identity, by sending a letter or an email to the address mentioned in section 10 of this Privacy Policy.
– The right of access authorizes the Member to question Rooom App in order to obtain the communication of data concerning him/her in an accessible form on the basis of article 39 of the French Data Protection Act.
– The right of rectification gives the Member the right to demand that Rooom App rectify, complete, update or delete personal data concerning him/her that are inaccurate, incomplete, ambiguous, outdated or whose use, communication or storage is prohibited on the basis of Article 40 of the Data Protection Act;
– The right to object gives the Member the right to object, free of charge and in a discretionary manner, to the use of his or her data by Rooom App for canvassing purposes, in particular commercial canvassing, on the basis of Article 38 of the French Data Protection Act.
– The right of deletion gives the Member the right to demand the deletion of the data communicated to Rooom App at no cost and in a discretionary manner, within the limits of the legal obligations incumbent upon Rooom App in its capacity as host.

The Member may also proceed to the rectification of most of the data concerning him/her on the Application itself.

8) No transfer of your personal data

Personal data, visible or not to other Members, are not transferred by Rooom App to third parties.

9) Data retention

Rooom App shall keep the Member’s data for as long as necessary for the use of the Member’s Account.

Moreover, it should be reminded that Rooom App, in accordance with its status of host, is legally obliged to keep certain personal data of Members for a period of one year on the basis of Article 6, II of the Law for Confidence in the Digital Economy of 21 June 2004.

With regard to the decree of February 25, 2011 on the conservation and communication of data, the retention period imposed on Rooom App runs from the creation of the content for the data mentioned in 1° and 2° of Article 6, II of the Law for Confidence in the Digital Economy, namely
– The identifier of the connection at the origin of the communication;
– The identifier assigned by the information system to the content;
– The types of protocols used;
– The nature of the operation;
– The dates and times of the operation;
– The identifier used by the author of the operation when he/she has provided it.

The retention period imposed to Rooom App starts from the termination of the Account or the deletion of the profile for the data mentioned in the 3rd paragraph of the same article, i.e:
– Names and surnames
– pseudonyms used
– Phone numbers

Rooom App undertakes to provide the best efforts and all means in its possession to ensure the optimal security of the data stored. However, it is the Member’s responsibility to take appropriate measures to protect its data.

Rooom App refuses to collect data from minors. In case a Member lies about his date of birth and especially in case of fraudulent attestation of his majority, the parents of the minor child are invited to notify Rooom App by sending an email to the address indicated in article 17, in order to request the deletion of the data. Rooom App undertakes to delete all personal data concerning the minor child as soon as possible.

10) Transfer of data outside the EU

When registering, the Member expressly consents to the fact that his/her data may be transferred to Rooom App’s subcontractors located outside the European Union, for the purpose of carrying out statistical studies and, where applicable, hosting the data processed by the Application.

Rooom App guarantees that these transfers are made under conditions that ensure the confidentiality and security of the data and an adequate level of protection in accordance with the provisions of Article 68 and 69 of the French Data Protection Act.

11) Children's privacy

If you have any questions about this privacy policy or if you have any requests regarding your personal data, you can contact us
– by sending an email to our contact at: contact@rooomapp.com

12) Modification of the Privacy Policy

Because we are constantly looking for new and innovative ways to help you make meaningful connections, this policy may change from time to time. We will notify you if significant changes take effect so that you have time to review the changes.

13) Third-party services

When you choose to link or share content from third-party platforms (e.g., TikTok, Instagram, Apple), their terms and privacy policies govern your use of those services. We process only the data you actively provide to Punkt AI or authorize us to access.

14) Service and features

Purpose of the Services

Punkt AI automatically detects and saves the places you discover on social networks (Instagram, TikTok, YouTube, etc.) and pins them to your personal map.

You can explore, organize, and share these places with friends or followers, enriching each other’s maps through collaboration.


Free service to members

The free version allows Users to:
– create a profile and personal map;
– automatically save places from supported platforms; – explore friends’ saved places;
– follow other Members;
– receive notifications;
– report inappropriate content;
– delete their data or account at any time.

 

Paid Services — Subscriptions

Certain advanced features and exclusive content are available only through a paid subscription (“Paid Services”), purchased via Apple’s App Store.

Prices (taxes included):

€1.99 / week

€2.99 / month

€24.99 / year

Prices may vary depending on region and App Store tier.

Auto-renewal. Subscriptions automatically renew for the same period until cancelled. Your Apple account is charged at purchase confirmation and within 24 hours before renewal.

Manage & cancel. Manage or cancel anytime in Settings > [Your Name] > Subscriptions. Deleting the app or your account does not cancel an active subscription.

Payments. All transactions are handled by Apple Inc. under its Media Services Terms and Conditions. Punkt AI does not store payment details.


Promotions and introductory offers

Punkt AI may offer promotional prices or limited-time offers. Eligibility is determined solely by Punkt AI.

No free trial is provided.

At the end of any promotional period, the subscription renews at the regular rate unless cancelled ≥ 24 h before renewal.


Refunds

All in-app purchases are final.
Refunds must be requested directly from Apple according to its refund policy. Punkt AIcannot process refunds itself.

 


Price and Offering Changes

Punkt AI may modify prices or features of Paid Services.
For increases, Apple may request your consent; if you decline, your subscription ends at the current term’s expiry.
Continued use after modification implies acceptance.


 

Availability and Modifications

Punkt AI may update, add, or discontinue features at any time.
If a Paid Service is permanently discontinued before the end of a paid period, a replacement service or pro-rata remedy via Apple may be provided.


 

Personal and non-commercial use

Paid Services are for personal use only.
Sharing access, reselling, or sublicensing is prohibited and may result in termination without refund.



Taxes

Prices include VAT where applicable. Additional taxes or fees, if any, are shown at checkout by Apple.